Agentic AI: Balancing opportunities and risks in the age of intelligent agents
Description
Beyond creating content and interacting with human users, generative AI systems are increasingly designed to function as autonomous agents capable of making decisions on a user’s behalf. The advanced foundation models powering these AI systems enable them to pursue complex goals with minimal direct supervision. These systems can plan and execute workflows, use tools, and collaborate with both other autonomous agents and humans. While this offers significant benefits, such as increased productivity by automating low-value tasks, it also poses substantial risks. These risks include labour displacement, agents executing incorrect or undesired actions, and the potential for systemic harms resulting in unintended consequences.