OECD International Conference - The Consumer Marketplace of the Future

OECD International Consumer Conference
The Consumer Marketplace of the Future

15 - 17 June 2021
Interactive Virtual Event

AGENDA

About the conference

With rising awareness of the need for consumer protection in OECD countries, the Committee on Consumer Policy held its first meeting in 1970. Since then, the Committee has worked with OECD governments, observers, civil society and business representatives to develop a broad range of consumer policies. Today, in the midst of ongoing digital transformation, increasing globalisation and a growing need for more sustainable consumption, it is time to consider whether consumer policy is ready for the consumer marketplace of the future. This conference will consider these issues, and bring together experts from government, business and civil society to celebrate 50 years of consumer policy at the OECD and the Committee on Consumer Policy. This public event will provide OECD countries and others with ideas for unlocking the full potential of the consumer marketplace of the future. Participants are invited to help shape a vision for the future of consumer policy through a series of moderated panel discussions.


Check out this insightful infographic showing the key facts and figures about consumers in the digital and global marketplace. 

Read the infographic

Agenda

This event will span over 3 days, starting at 12:30 and ending at approximately 16:00 (CEST). IMPORTANT: All session times reflect your computer's local time zone. 
All sessionsPDF Agenda (EN)PDF Agenda (FR)

Day One

15 June 2021

Speakers on the first day will explore: 

  • A Forward-Looking Vision of Consumer Policy
  • The Mobile and Hyper-Connected Consumer
  • The Role of Online Marketplaces in Protecting and Empowering Consumers

Day Two

16 June 2021

Speakers on the second day will explore: 

  • The Changing Consumer Product Safety Landscape
  • Consumers in the Green Economy

Day Three

17 June 2021

Speakers on the third day will explore: 

  • Effective Disclosures and Dark Commercial Patterns Online
  • Improving the Evidence Base for Consumer Policy Decision Making
  • Strengthening Cross-Border Enforcement Co-operation through Legislative Actions

All sessionsPDF Agenda (EN)PDF Agenda (FR)

All Speakers

All speakers
HS

Hugh Stevenson

OECD Committee on Consumer...
Chair
All speakers

Watch the video Celebrating 50 years of Consumer Policy at the OECD

About

Practical Information

All sessions take place on 15-17 June 2021. After registering your request to attend, you will receive an email confirming your attendance with a participation link to join the event. 


IMPORTANT: All session times reflect your computer's local time zone. 

Sessions will be recorded and available on replay (available to registered participants with log-in only). Please note that Chatham House Rules hence do not apply for this event. Sessions will mainly take place in English with simultaneous interpretation in French. 

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OECD Committee on Consumer Policy

The OECD Committee on Consumer Policy addresses a broad range of consumer issues and helps public authorities enhance the development of effective consumer policies. It does so by i) carrying out research and analysis, and developing policy guidelines on topics of common interest; ii) exchanging information on current and emerging issues and trends; and iii) examining ways to strengthen policy outcomes, both among governments and with other stakeholders. The Committee, which includes senior consumer policy and enforcement officials from OECD governments, works closely with consumer policy and enforcement officials from non-OECD countries, as well as experts from civil society and the business community.

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Contact

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