Welcome to the Consumer Marketplace of the Future
Jun 15, 2021 | 10:30 AM - 10:55 AM
Jun 15, 2021 | 10:30 AM - 10:55 AM
Description
This session will offer a forward-looking vision of consumer policy in OECD countries and non-member economies through a series of keynotes from high-level speakers. It will highlight the growing importance of consumer policy globally, as well as the need to strengthen the evidence base for consumer policymaking through robust empirical research, and to build on insights from behavioural economics. The session will also explore what the future consumer marketplace may look like and how new technologies, business models, and consumption patterns will change the consumer experience during the COVID-19 crisis, and beyond. The session will also feature a short video that will look back at 50 years of consumer policy at the OECD, and look forward to the consumer marketplace of the future.
