Session 4: Working together across borders to protect and empower consumers
Oct 9, 2024 | 11:30 AM - 1:00 PMCC15
Oct 9, 2024 | 11:30 AM - 1:00 PM
CC15
Description
Complex international supply chains, global online marketplaces, transboundary technologies, such as AI, and heightened consumer interest worldwide in addressing climate change, underline the importance of effective cross-border consumer policy and enforcement co-operation. Indeed, OECD evidence indicates cross-border transactions can give rise to amplified risks, such as more frequent scams, exposure to unsafe products and difficulties obtaining redress. But despite enhancements in global and regional efforts, challenges persist, such as a lack of legal authority to engage with other jurisdictions. Effective co-operation also requires robust domestic frameworks, which may need improvement in some cases. And today’s consumer challenges give rise to increasing intersections with other policy areas, suggesting benefits from multidisciplinary approaches. This session will explore ways to improve international policy and enforcement co-operation on consumer issues, and the OECD’s role in this area.
