Dustin Brown

United States

Chief Operating Officer and Acting Chief of Staff, Social Security Administration

Description

Dustin S. Brown is the Chief Operating Officer and Acting Chief of Staff at the Social Security Administration. As COO, he has overall responsibility to integrate SSA programs and policies across components to deliver results for SSA’s 74 million customers and 55,000 person workforce. He also helps SSA deliver on the Commissioner’s top priorities. Prior to joining SSA in 2024, Dustin was the Deputy Assistant Director for Management at the Office of Management and Budget in the Executive Office of the President. He led OMB’s Office of Performance and Personnel Management which is responsible for leading cross agency efforts to improve outcomes and trust in government including through the President’s Management Agenda. In 2010, he worked with Congress to design and enact the Federal government’s performance framework through the Government Performance and Results Act Modernization Act. Dustin has been a member of the Senior Executive Service since 2007. Dustin has represented the United States on the OECD Public Governance Committee since 2010, and has been the Chair of the Committee since 2018. He helped convene Global Forums to Reinforce Democracy and Strengthen Trust in Government in Luxembourg (2022) and Italy (2024). He is a Fellow of the National Academy of Public Administration (NAPA), was a Visiting Senior Fellow at the Volcker Alliance, and is a Visiting Fellow of Practice at Oxford’s Blavatnik School of Government. Dustin joined OMB’s Housing Branch in August, 2001, worked in OMB’s International Affairs Division, and as the OMB Director’s Special Assistant for Policy. He has a Master’s in Public Administration from the Maxwell School of Citizenship and Public Affairs at Syracuse University and has a Bachelor’s degree from Manchester University in Indiana. Dustin also received a Fulbright Scholarship to study in Quito, Ecuador.