The process for managing infrastructure should rest on broad-based consultations and open dialogue drawing on public access to information and a focus on users’ needs. Public consultation processes are essential for legitimacy and trust, transparency and the identification of infrastructure needs and can thus enhance the performance of infrastructure projects. A meaningful engagement process with stakeholders can highlight potential risks for specific communities, enhance the knowledge on the project and secure the buy-in from society at large.
OECD good practices include “proactive” measures to disseminate information and allow for continuous and open dialogues that are broad-based, involving relevant stakeholders in planning, decision-making and oversight. Public awareness of, and demand for, efficient public investment is therefore a crucial factor for project planning, selection and prioritisation.
This session will discuss insights from good practices and concrete experiences to ensure meaningful stakeholder engagement with communities, users and impacted people to collaborate during all phases of the project life cycle and facilitate an evidence-based debate on the main economic, environmental and social impacts of the project.
Session 5: Stakeholder engagement for sustainable and inclusive infrastructure