The scale and scope of the tourism crisis triggered by COVID-19 is having immense and very tangible economic and social consequences for many people, places and businesses. There is a pressing need to design and implement effective short, medium and long term recovery plans and actions, together with the need to understand and tackle the consequences of the crisis for tourism businesses, destinations and the wider tourism ecosystem. The crisis presents a unique opportunity to rethink the tourism system and move to stronger, more sustainable models of tourism development, and accelerate the shift to a more inclusive and greener sector. The first panel will address the economic and social dimensions of the domestic and international tourism recovery. It will focus on the behaviour and needs of people, as visitors, business operators, employees and communities, and how the speed and shape of recovery could influence their livelihoods and wellbeing in the short and long term. The second panel will look further at the sustainability agenda for tourism, with a focus on green transformation in the face of the climate crisis and other resource management issues.